Frequently asked questions

How do I contact the school?

Daymap

Our school's student management system is called Daymap. It is one of the most widely used platforms across South Australia with a proven track record of success.

Daymap holds your student's attendance, assessment, reports, and any other information recorded by staff. Daymap enables communication between the school and families, teachers and students, and teachers and
parents/caregivers.

Communication can occur through the internal messaging service built within Daymap, or you may receive text messages from the school or staff. Text messages can be replied to, but for urgent messages, please call the school directly on 8391 1599.

Daymap can be accessed through the Daymap parent app or the Daymap parent portal in a web browser. All parents/caregivers will be provided a username and password to log on to Daymap.

What should I do if my child is late to school?

If students arrive late to school, they must ensure they are marked present by signing in at the student hub. They will need to provide a reason for their lateness, which can be in the form of a Daymap absence message, a phone call, or a note from a parent.

What do I do if my child is absent from school?

When a student is absent from school, parents/caregivers are asked to contact the school via one of the following options:

• Access your Daymap parent portal and select the ‘absence notification’ button on the homepage.

• Phone the school on 8391 1599 and select the student hub extension to report directly to a member of the student hub team.

If an explanation has not been received by 11:30am, a message will be sent via SMS to parents who have registered their mobile phone numbers with the school. The absence will also require an explanation from
a parent, and this can be via reply SMS, Daymap, email, phone call or a written note.

 Leaving the school grounds

If a student needs to leave the school grounds for an appointment, they must present a note to their subject teacher and then report to the student hub. Using their student ID card, a student hub team member will sign the student out using Daymap and the departure time is recorded. Students will also need to report back to the student hub when they return to school to sign back in. No student can leave without receipt of a note, Daymap message or an email sent to the student hub from a parent/caregiver.

What do I do if my child is sick?

Students who feel unwell during the school day report to the student hub for attention. In the event of an accident or illness that requires medical attention, parents will be contacted. No student is sent home unless a parent or nominated emergency contact person has been contacted and given written consent, or a Daymap message or email has been sent to the student hub.

Who should I contact - quick guide

Curriculum issues

Subject Teacher

• Individual student issues occurring within a classroom.
• Clarification regarding assessment tasks.
• Due dates for work submission.

Learning Area Leaders

• When an issue has been raised with a subject teacher and more support or further follow-up is needed.
• When there are multiple concerns or issues within a learning area subject.

Assistant Principal Curriculum

• Subject counselling.
• When a parent may need support after an issue has been raised with a learning area leader.
  
  

Wellbeing issues

Student Hub Staff

• Illness, injury, family matters, courtesy - no follow-up is needed.

House Group Teacher

• Attendance
• Low-risk health and wellbeing issues:
  • Friendships
  • Time management
  • Homework
  • Overwhelmed
  • Injury or illness

House Leaders

• Bullying
• Long-term planned absences
• Low-level behaviour support

Wellbeing Team

• Student/family support

Head of Houses

• Serious behaviour incidents, including suspensions
• Truancy

Wellbeing leader

• Critical incidents